I had this same problem with that start menu not doing anything and had to rebuild all the devices with an updated image to include all the latest cumulative updates - I found that even if the latest update is installed it does not fix this issue on all my device :-( the real pain is that the only way you know if there is this problem with the start menu is to sign in! I can confirm tho that from my site any device that had cumulative update KB3176495 included with the build image does not have the start menu issue.
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